Working with me
For general support, my working week is Monday – Friday, 8.30am – 5pm UK.
For anything that’s urgent (AKA if you find your website is down at any point), you can email and I will get back to you asap outside of these hours.
You can also expect intermittent availability for anything non-urgent around all major holidays. If I have a holiday planned that will run across your project, I’ll let you know about this clearly in advance and working timelines will be adjusted accordingly.
There are a few project management tools I use to work together, to try and keep communication clear around project deliverables and to keep everything in one place as much as possible. You can read more about these here. If you do need to email me (or just prefer to, thats also fine) I’ll get back to you asap, but there may be times when this is not immediate. If you haven’t heard from me and expect to, please do resend your message with [URGENT] in the subject and my systems will flag this for my attention. Thanks!
If you have any questions, or need clarity around any aspect of our work together, please ask! I’m always free to have a quick call, just let me know what works best for you.